raja baji's Privacy Policy
A complete and transparent explanation of how your personal information is collected, stored and used.
1. Introduction and Scope
raja baji takes your personal privacy very seriously. This privacy policy explains what information we collect while you use our platform, how that information is processed, under what circumstances it may be shared with third parties, and what your rights are.
This policy applies to the raja baji website, mobile app and all related services. By using our services, you are considered to have accepted the terms of this privacy policy. For full terms governing use of our services, please read our Terms and Conditions.
If anything in this policy is unclear or you have any questions, please contact our support team — assistance is available in Bangla and English via 24/7 live chat and email.
2. What Information We Collect
raja baji collects information through several methods. The categories of information are described below.
2.1 Information You Provide Directly
Information you give us when registering an account or using our services:
- Full name and date of birth
- Email address
- Mobile number
- Payment method details for deposits and withdrawals (bKash, Nagad, Rocket, Upay)
- Documents required for identity verification
2.2 Automatically Collected Information
Certain information is collected automatically when you use our platform:
- IP address and device type
- Browser type and version
- Operating system
- Activity logs on the platform — such as pages visited, time spent, and betting history
- Information collected through cookies and similar tracking technologies
2.3 Information Received from Third Parties
In some cases we may receive information from third parties — such as payment processors or fraud prevention services. This information is used solely to secure your account and meet legal obligations.
3. Purpose of Using Information
raja baji uses collected information only for specific and legitimate purposes. We never store or use your information unnecessarily.
3.1 Providing and Operating Services
- Creating, verifying and managing accounts
- Processing deposits and withdrawals
- Maintaining betting and gameplay history
- Delivering applicable bonuses and promotions
3.2 Security and Fraud Prevention
- Detecting unauthorized access to accounts
- Monitoring suspicious transactions
- Preventing the operation of multiple accounts
3.3 Communication and Support
- Providing assistance via live chat and email
- Sending important account-related notifications
- Sending promotional messages where applicable (only with your consent)
3.4 Meeting Legal Obligations
We are required by law to retain certain information in order to comply with applicable laws and regulations. As part of responsible gaming, we monitor playing patterns — for more details see our Responsible Gaming page.
4. Sharing Information with Third Parties
raja baji does not sell your personal information or share it with third parties for commercial purposes. However, sharing information may be necessary in certain situations.
4.1 Service Partners
Some information may be shared with selected partner organizations for payment processing, identity verification and technology infrastructure management. These partners may use the information only for the specified purpose — not for any other use.
4.2 Legal Obligations
We may be required to provide relevant information in response to court orders, lawful directions from investigative authorities or other legal requirements. In such cases we provide only the minimum information necessary.
4.3 Business Transfers
In the event of a future business merger or transfer, user information may form part of that process. However, users will be notified in advance of any such change.
5. Cookies and Tracking Technologies
Cookies are used to keep our platform running properly and to improve the user experience.
5.1 Essential Cookies
These cookies are strictly necessary to maintain login sessions, ensure security and deliver core services. They cannot be disabled.
5.2 Functional Cookies
These cookies are used to remember language preferences, display settings and other personalized settings. They make it easier for you to use the platform.
5.3 Analytical Cookies
These cookies are used to analyze which pages are used most and where improvements are needed. The data collected is entirely statistical and cannot identify individuals.
5.4 Cookie Controls
You can disable cookies fully or partially through your browser settings. Please note that disabling certain cookies may limit some platform features.
6. Data Security Measures
raja baji has put in place industry-standard technical and administrative measures to keep your information secure.
6.1 Encryption
Our entire platform is secured with SSL/TLS encryption. All data transmitted from your browser to our servers is transferred in encrypted form. Payment information — such as bKash or Nagad transactions — is processed through specially secured channels.
6.2 Access Controls
Only authorized staff can access specific information on our internal systems. A log of every access is kept and reviewed regularly.
6.3 Security Testing
Our systems undergo regular security testing. Any vulnerabilities found are resolved promptly. However, no one can guarantee complete security for data transmitted over the internet — so it is very important that you keep your account password secure.
6.4 Data Retention Period
We retain information only for as long as necessary. When an account is closed or becomes inactive, any information that is not required beyond our legal obligations is deleted within the defined period.
7. Your Rights and Options
You have a number of rights regarding your personal information. raja baji respects these rights.
7.1 Accessing and Correcting Information
If you want to view the information we hold about you, or if any information is incorrect and you want it corrected, please contact us via live chat or email. Such requests are generally acted on as quickly as possible after receipt.
7.2 Requesting Deletion of Information
You may request deletion of information that does not need to be retained beyond our legal obligations. However, certain security- or payment-related information may not be deletable while your account is active.
7.3 Opting Out of Promotional Communications
If you do not want to receive promotional emails or messages, use the unsubscribe link in any message or let our support team know. Important account-related notifications cannot be turned off, as they are necessary for your protection.
7.4 Filing a Complaint
If you have any concerns or complaints about how your information is used, contact our support team directly. For general questions you can also visit our FAQ section.
8. Protection of Minors
All raja baji services are for users aged 21 and above only. We do not knowingly collect any information from anyone under the age of 21.
Age is verified at the time of registration. If we become aware that we hold information about a minor, it is deleted immediately and the associated account is closed. If you become aware that a minor is using our platform, please notify our support team right away.
9. Changes to This Policy
raja baji may update this privacy policy when necessary. If any significant changes are made, a notification will be sent to your registered email or posted on the platform.
Continuing to use our services after any changes will be taken to mean that you have accepted the updated policy. We therefore recommend reviewing this page from time to time.
9.1 Previous Versions
If you would like to view a previous version of this policy, please contact our support team — they will be happy to help.
10. Contact on Privacy Matters
For any questions, concerns or requests regarding this privacy policy, please get in touch with us:
- Live Chat: Seven days a week, 24 hours a day — in Bangla and English
- Email:
We aim to respond as quickly as possible. You can learn more about us on our about page.